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MD HEALTH CO. PTY LTD ABN 49 653 642 025 (‘We’, ‘Us’, ‘Our’ or ‘MD’) provides its advisory, counselling, consulting, educational, and information services and programs in connection with diet, health, lifestyle, nutrition, fitness, food and drink, and recipes (‘Services’) which are accessible via:
In this Policy, ‘User’, ‘You’ or ‘Your’ means (as applicable):
In order to provide You with Our Services, MD needs to collect certain personal information about You.
By using or accessing, the Services, the Site and/or the App, You are consenting to the collection and use of information by Us in accordance with this Policy. If You do not agree to any part of this Policy and/or Our T&Cs, We cannot provide Our Services to You and You must immediately cease accessing Our Services.
MD may amend this Policy from time to time by updating this page. You should check this page regularly to ensure that you are satisfied with any changes. MD may provide you with written notice of any changes made to this Policy.
We are committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), the European Union General Data Protection Regulation (‘GDPR’) and in accordance with other applicable privacy laws.
MD will not use or share Your personal information with any third party except as described in this Policy.
If information does not disclose Your identity or enable Your identity to be ascertained, it will in most cases not be classified as ‘personal information’ and will not be subject to this Policy.
The kind of personal information that MD collects from You will depend on how You use Our Services.
The personal information which We collect and hold about You may include.
MD will collect personal information directly from You whenever:
The purposes for which MD will generally collect and use Your information include:
In addition, MD may from time to time use some of Your personal information for other purposes such as:
When We collect Your personal information for a specific purpose not outlined above We will, at the time of collection, disclose the purpose of the collection.
By using or accessing the Services, Our App and/or Our Site, You consent to the receipt of direct promotional and marketing material from Us. We shall only provide your personal information to Our partners for their own commercial purposes if you provide your consent or opt-in to same.
Please contact Us using the contact details further below if You do not wish to receive direct marketing material from MD or wish to revoke your consent or opt-out from Us providing Your personal information to Our partners for their own commercial purposes.
MD may collect Your personal payment information, including information stored on external servers that You may use with Us. By submitting Your payment information and/or linking Your Account with a third partypayment service provider, You authorise MD to access and use this information in order to provide You with and accept payment for Our Services.
MD will use reasonable steps to protect Your personal information from loss, misuse, inference, unauthorised access, modification or disclosure outside the scope of this Policy.
We are committed to ensuring that Your personal information is secure. In order to prevent unauthorised access or disclosure, We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information We collect in accordance with this Policy.
MD may indefinitely retain and continue to use Your information, materials and content that a User submits to, or uses with, the Services, Our App, Our Site and/or MD, even following termination or deactivation of Your Account.
Please contact Us using the contact details further below if You wish to request data deletion.
MD will not sell Your personal information to third parties or Our partners.
However, MD may share some of your data with Our partners for their own commercial purposes (including their own offered products and/or services, promotions and/or marketing activity) if you consent or opt-in to us doing so. When this is done, MD’s partners are obligated to only use Your data for the reasons agreed with Usand have committed to not misuse or sell Your data in any way.
Your personal information may be shared to Our following partners:
Other than the above, MD will not disclose Your personal information to Our partners or third parties unless reasonably necessary or mandated to do so by any applicable law.
We are not liable for any loss, damage or claim arising out of a partner’s or a third party’s use of Your personal information where We were authorised by You or by law to provide Your personal information.
Australian Privacy Principle 12 permits You to obtain access to the personal information We hold about You in certain circumstances, and Australian Privacy Principle 13 allows You to correct inaccurate personal information subject to certain exceptions.
You may access personal information held about You at any time. If You would like to obtain such access, then please advise Us using the contact details further below.
You may amend or correct the personal information about You at any time by logging into Your Account. If You believe that the personal information MD holds about You is inaccurate, out-of-date or incomplete, then please advise Us using the contact details below.
MD may take steps to correct inaccurate, out of date, incomplete, irrelevant or misleading about You.
MD is based in Australia so the majority of Our Services derive from providers that are Australian based. However, Your personal information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which Your personal information may be sent. If Yourpersonal information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to You to enforce protection of Your personal information under that overseas law, MD will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If Your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia’s, MD will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.
In some circumstances, the GDPR provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to You under the GDPR if Your personal information is handled in a manner inconsistent with that law.
If You have a complaint concerning the manner in which MD maintains the privacy of Your personal information, please contact Us as set out below. All complaints will be considered by Our privacy officer and We may seek further information from You to clarify Your concerns. If We agree that Your complaint is well founded, We will, in consultation with You, take appropriate steps to rectify the problem. If You remain dissatisfied with the outcome, You may refer the matter to the Office of the Australian Information Commissioner.
If You have complained about something that is not covered in the relevant privacy laws, We will explain why We are unable to take further action. Please allow 7 days for Us to investigate and respond to any privacy complaints.
If You have a complaint regarding MD’s compliance with privacy laws or the treatment of Your personal information, or if You would like to access or correct Your personal information, then please do not hesitate to contact Us:
Via email at: [email protected]
fuelled by Marika Day is working in partnership with AIA Vitality, a personalised, science-backed health and wellbeingprogram designed to support you to make healthier lifestyle choices.